Returns & Exchanges
At Masita Club Teamwear, we are dedicated to ensuring your squad looks and performs its best; if you aren't satisfied with your order, items can be returned within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and obtain a Return Authorization number.
Pack Your Gear
Place the unworn, unwashed items back into their original packaging with all tags attached, ensuring you include the printed return slip inside the box.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, ensuring you keep a copy of the tracking receipt.
Refund Processing
Once our quality control team inspects the returned teamwear, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing